We pride ourselves on quick shipping, so orders typically go out within 1-2 days of order placement. All orders ship from Los Angeles, CA.
- Items Made to Order
- Preorder Items
- Combo Orders Containing Both Regular Stock + Specialty Items
- Post Office/UPS/FedEx Closures
- Company Closures
We do our best to communicate expected lags, so if anything seems off then please let us know right away!
Unlike other retailers, we charge you $0 additional on top of the courier's ship charges. We're also getting ship charges at a discount and passing that discount on for you, which means that the price you're paying for shipping is the absolute lowest. No markups, no BS. And, it gets better: we offer FREE shipping for minimum orders.
Shipping is free for orders that meet the following:
- Minimum $50 USD subtotal for orders placed in the USA
- Minimum $300 USD subtotal for orders placed internationally
We accept returns for exchange or refund 15 days after delivery of the product for items sold on our website only. At our sole discretion after 15 days, we will offer an exchange or store credit for you. Items must be in "new, unaltered and unused condition" such as:
- Without showing signs of wear or damage
- Within 15 calendar days of the delivery date
- Include original hangtags
For quickest processing please include sales receipt or pack list with your return. Please contact us at firstname.lastname@example.org
Sorry, we do not accept returns for product purchased anywhere other than OutreApparel.com.
We only cover ship costs for exchanges, not for refunds.
Super easy, please click here to tell us about your exchange. Kindly note that items must be in new, unaltered and unused condition. Don't worry about ship costs for exchanges, we've got you covered.
Real humans make our gear and ship our orders, and sometimes humans make mistakes. If an item is received damaged or is incorrectly shipped by us then we sincerely apologize. Please contact us at email@example.com to make things right for you.
Refunds are contingent upon inspection of item(s) once we receive back. Please contact us within 15 days if you intend to return any item back to our store. Items returned to us after 15 days and without contacting us will be harder for us to process and may slow down your refund.